How can we help you?

The most important person in our company is you. So, let us know how we’re doing and how we can make you smile.

First Name
Last Name
Email
Phone
Address
City
State
Zip Code
Comments
Carvel    ®     Ice Cream Shoppes
Toll Free: 1-800-322-4848
11401 Century Oaks Terrace, Suite 400
Austin, TX 78758
Fax: 512-236-3601
Hours: M-F, 8am-5pm CST

Supermarket/Club Store
Toll Free: 1-800-356-7094
Email: helpline@rich.com 
Rich Products Corporation
One Robert Rich Way
Buffalo, NY 14213
Hours: M-F, 8:30am-5pm EST
If you are dissatisfied with your purchase please contact www.icecreamcakeland.com


Charitable Requests
National Charities -
Please submit requests in writing and emailed
to donations@carvel.com. Please allow 4 to 6
weeks to process your request.

Local Charities - 
Please contact your neighborhood Carvel® shoppe.
Find your Carvel with our Shoppe Locator.