Carvel Ice Cream | Contact Us

Contact Us

Our first priority is to assist our customers with any questions or concerns they may have. In order for us to achieve our goal in customer care, we ask that you fill out the required fields, which will allow us to easily get back in touch with you. Your information will not be used for any reason other than to allow our Customer Care representative to assist you. For more information, please feel free to read our Privacy Policy. We look forward to assisting you!

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Carvel Retail Stores/Food Service

Toll Free: 1-800-322-4848
301 Congress Ave., Suite 1100
Austin, TX 78701
512-236-3829
Fax: 512-236-3700
Hours: M-F, 8am-5pm CST

Supermarket/Club Store

Toll Free: 1-800-322-4848
1 Celebration Way
New Britain, CT 06053
860-827-8000
Fax: 860-827-1912
Hours: M-F, 8:30am-5pm EST

Charitable Requests

National Charities - Please submit requests in writing and emailed to donations@carvel.com. Please allow 4 to 6 weeks to process your request.

Local Charities - Please contact your neighborhood carvel. Find your Carvel with our Store Locator.