How long is a Carvel ice cream cake good for in my freezer? Can I get a Carvel ice cream cake custom made? Are Carvel products kosher? Can I have a Carvel cake delivered anywhere in the country? How much time do I need to place a special order for a Carvel ice cream cake? Does Carvel make wedding cakes? Where can I purchase Carvel gift certificates? Is it possible to tour a Carvel store or facility? Are Carvel ice cream cakes in supermarkets made the same way as Carvel ice cream cakes from a Carvel store? Where can I purchase your famous Fudgie the Whale® Hug Me the Bear® or Cookie Puss® cakes? For the Nutritional FAQ, click here.
Carvel FAQ Answers
How long is a Carvel ice cream cake good for in my freezer? Can I get a Carvel ice cream cake custom made? Carvel cakes can be custom ordered to your specifications at your local Carvel retail store. Custom flavors cannot be ordered through a supermarket, however many supermarket bakeries allow customers to bring a Carvel ice cream cake to the bakery to have it inscribed or decorated with a popular image or theme. Our branded supermarket freezers are stocked with a variety of our most popular cakes, which are made with layers of vanilla and chocolate ice cream and a layer of our famous chocolate crunchies. Other ice cream flavors can also be found in your local supermarket. For more information on available products, please visit our Carvel Products page. ^ Back to Top Are Carvel products kosher? Yes, all ingredients in Carvel products are kosher. Furthermore, all Carvel products available in supermarkets have been manufactured in a kosher certified facility. If you would like to know if your local Carvel store is kosher certified, please call the store directly and inquire if they hold a current certificate. ^ Back to Top Can I have a Carvel cake delivered anywhere in the country? We currently only offer delivery in Manhattan, NY. Please call 212.696.5283 to place your cake order. For areas outside Manhattan, please contact your local retail store for ordering options. Click here for more information. ^ Back to Top How much time do I need to place a special order for a Carvel ice cream cake? Carvel stores are independently owned and operated, and policies may vary from store to store. Most Carvel stores can have your special order ready within 48 hours. Some stores may require a deposit when the order is placed. ^ Back to Top Does Carvel make wedding cakes? Some Carvel stores make wedding cakes. Inquiries on sizes, styles and prices should be directed to your local Carvel store. Wedding cakes are not available through supermarkets that carry our products. ^ Back to Top Where can I purchase Carvel gift certificates? Gift certificates can be purchased from participating Carvel locations or online through our web site. ^ Back to Top Is it possible to tour a Carvel store or facility? Policies and participation may vary between locations. A tour of your local Carvel shop should be arranged through the store owner or manager. Public tours of our Production Facilities are not available for sanitary and quality reasons. ^ Back to Top Are Carvel ice cream cakes in supermarkets made the same way as Carvel ice cream cakes from a Carvel store? Yes, all Carvel ice cream cakes are handmade and hand decorated. The same ingredients and procedures are used regardless of where the product was manufactured. ^ Back to Top Where can I purchase your famous Fudgie the Whale®, Hug Me the Bear® or Cookie Puss® cakes? These cakes spark a fond memory for many people familiar with Carvel products. They are not currently available through supermarkets that carry our products, but many Carvel stores still make these famous character cakes. While these cakes may not be stocked daily, many Carvel stores have the ingredients and materials available to make this cake upon customer request. You may want to call ahead to determine if the product is available or can be made in time for your occasion. ^ Back to Top Nutritional Frequently Asked Questions
Aspartame? Alcohol in Products? All of the flavors added to our ice cream mixes contain alcohol. Alcohol is a common carrier for flavors and in the finished product is a very low level. The processing of our ice cream causes most of the alcohol to dissipate but we cannot guarantee that our products do not contain alcohol. However, please note that we have reformulated our flavorings to meet 100% Muslim standards in those countries in which we operate outside the U.S. ^ Back to Top Allergens? Our products can contain traces of nuts, as well as egg, wheat, soy, and milk products. The egg and milk products are in our ice cream mix and the wheat and soy products are in our crunchies as well as other products. ^ Back to Top Animal Products? The only animal products are milk and eggs. The mono and diglycerides are derived from soy, not from an animal source. ^ Back to Top Cholov of Israel? The store listed below in Brooklyn serves product that is Cholov of Israel. This is the highest kosher certification available. We produce a special mix for them and we approve the ingredients that they can use in the store. This is the only store we have that serves this product. 5508 18th Ave, Brooklyn, NY 11204-1929 Phone Number: (718) 259-2200 ^ Back to Top Corn Syrup? There is no high fructose in the corn syrup in our mix. ^ Back to Top Eggs? Our vanilla ice cream contains egg yolks. ^ Back to Top Gluten? Most of our ice creams are gluten-free. However, the chocolate crunchies that are found in our ice cream cakes and the sprinkles put on top are not gluten-free. If you contact a Carvel retail store nearest you, they will be more then happy to substitute the crunchies for something else, such as fudge. They will also be more then happy to not put any sprinkles on the cake. Included below is a list of our gluten-free ingredients:
Included below is a list of our ingredients
that contain gluten:
Guar Gum? Guar Gum is derived from a bean. It has the same qualities as corn starch but about 10 times as powerful. ^ Back to Top Milk Products? The milk found in our products is in a liquid form. The no fat and no sugar ice creams have added skim milk and our regular mixes have milk and cream. Unfortunately all of our mixes contain milk products, except for our sorbet ice products. The sorbet ice and sorbet swirls products are similar to Italian Ice, but with a creamier texture and they are non-dairy. ^ Back to Top Pasteurized Milk? We do use pasteurized milk, which is put through a process called UHT (Ultra High Temperature or Ultra High Treatment). This process takes the pasteurizing temperature higher than the normal process. It creates a safer product for our customers. ^ Back to Top Mono and Diglycerides? Mono- and diglycerides are fats (oils) made from plant sources (soybean, cottonseed, sunflower or palm oil). ^ Back to Top Nuts? The plant that manufactures the chocolate crunch also manufactures other cookie products that contain nuts on the same line. There is no way of us knowing for sure that the chocolate crunch did not come into contact with peanuts and/or tree nuts, therefore the cakes may contain traces of peanuts. You can have a Carvel cake made without the crunchies by having it special ordered through a Carvel retail store. ^ Back to Top Sherbet? Sherbet does contain milk. ^ Back to Top Soy? Soy is found in many of our products in the form of soybean oil, soy lecithin, and mono & diglycerides. Our Chocolate and Vanilla ice cream mix re soy free. Here is a list of items that do contain soy:
Ingredients that contain Soy (partially hydrogenated oils):
Sugars? The sweeteners used in our ice cream are Lactitol, Acesulfame Potassium, and Aspartame. We do have a no sugar added vanilla ice cream. ^ Back to Top Sugar Free? We do not have a Sugar Free product. We do have a No Sugar Added Vanilla that our Carvel retail stores can make different flavors with. ^ Back to Top Questions? Comments?
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